How to open your own fire protection business. How to open a computer service: a company for repairing computers, laptops, smartphones

* The calculations use average data for Russia

There is a computer in almost every home, and users often encounter breakdowns of one or another part of their computer equipment. A distinctive feature of the computer sphere is that it can be divided into two components: hardware and software. Problems can arise with both, and most owners of home computers still perceive them as a complex unit, the repair of which can only be done by a professional.

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The profession of a programmer, or colloquially a computer engineer, is chosen by many people today, but even a more or less experienced user is able to solve many problems that arise with a computer. After reading relatively little information and trying to test the acquired knowledge on their computer, some people begin to help their friends with basic computer maintenance. Sometimes this develops into a small business that one person builds, and even less often it becomes a professional activity. And all because today it is not enough for a user to reinstall the operating system; it requires solving more complex issues, and non-specialists do not have enough knowledge and experience for this.

An important aspect of entrepreneurship in the field of computer maintenance and repair is the very high level of competition. Having long ago realized that the average user is an absolute amateur and does not understand the principles of operation of computers, many programmers and computer specialists have occupied this niche, sometimes performing work even at home. Or visiting the client’s home. However, not every company offers a complete list of services, and the level of professionalism leaves much to be desired.

But you shouldn’t count on competitors’ ignorance at first; it’s better to study the market, evaluate what services are offered and at what prices. Very often you can come across the fact that such companies take unreasonably large amounts of money for their work, although, of course, there are exceptions here. In order to work as efficiently as possible and quickly develop a client base, it is better to start with everything at once, that is, offer absolutely the entire possible range of services, this will allow you to win over a large number of competitors.

To start a business, you need to register as a business entity; it is better to become an individual entrepreneur than to register a legal entity - there are fewer complications. The activity code fully falls under (OKPD 2) 95.11 Computer and peripheral equipment repair services. No licenses, certificates or permits are required. Such an undertaking rather belongs to the sphere of small business, which is still developing, although it has existed for a relatively long time. There shouldn’t be any difficulties at the registration stage, and it’s better to set aside 20 thousand rubles for it.

When the bureaucratic issue is resolved, you can look for the location of the future workshop. As mentioned above, some companies work from their homes, but then there will be no trust in the company as a professional; in the minds of consumers it is unlikely that the thoughts that the company is both good and at the same time working in someone’s apartment will be able to coexist . An office is needed - it is a representative office of the company. In this case, you do not need to rent huge areas, 20-30 m2 is enough, although in the case of a large number of clients you will have to expand, but this will be needed for additional employees, not equipment.

Some entrepreneurs even work on the principle of making house calls, this is a good practice, but it is not always possible to solve the problem on the client’s site. Therefore, calling a technician to your home can be a good additional service or an improvement to the service, but not the only activity. In small cities, the cost of renting such a small space is unlikely to exceed 10 thousand rubles, but in large cities it will cost at least 20, especially if it is located in the center. The location itself is not so important; the main thing is not to be located on the outskirts or in industrial zones, where it is difficult for clients to get to. In residential areas, the location will also be relevant (suitable for individuals), as well as in business areas (here the emphasis will be on servicing offices). But it is not always possible to make good money servicing enterprises, because many companies today enter into contracts with large companies that offer IT outsourcing or hosting, and the work of these organizations includes computer support as part of the services.

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If the entrepreneur himself understands the computer field, then he will need two employees, but if he does, then three. Three employees are enough to provide service to all clients at first. The division of responsibilities will occur as follows - two people work on software, one on hardware (the so-called “hardware”). It is best if one specialist is equally well versed in both software and hardware. The distribution of responsibilities occurs as follows: one person is engaged in field work, and the other two sit in the service center. If there are no orders at home, then all three do office work. Of the specialists who deal with software, one can be a real professional, the second can be taken less experienced. He will monitor the work of the master and learn complex work, while handling light orders. The list of computer service services may be as follows:

Software. This includes the simplest work that even a novice user can do, but many people are afraid to configure the computer themselves, entrusting this task to professionals. This includes installing/reinstalling the operating system, installing antiviruses, configuring and installing any software. More complex work is removing viruses manually, restoring a damaged system, setting up for working on the Internet, resetting the administrator password, cleaning and editing the registry. This also includes setting up a local enterprise network and delineating access rights.

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Mixed works. Necessary when you need to correctly install and configure hardware and software. For example, in the case of installing new computer elements, which need to not only be inserted into the slots intended for them, but also install drivers on them. This category also includes almost all work with peripheral equipment: installation of printers, scanners, copiers, custom sound and graphics systems, projectors and much more. A separate category can be called data recovery from damaged media. This often requires special equipment and special programs. Data recovery work (most often you can find offers to restore a flash drive, although it is also important to work with other media, especially HDD) is one of the most expensive in this area, and is often performed only by professionals.

Hardware repair. For the position of a hardware specialist, only a professional should be hired who can handle both data recovery and direct repairs. His responsibilities also include replacing components in netbooks and laptops, although this cannot be called repair. It is these issues that will be addressed most often, because PC elements are so much easier and cheaper to replace than to repair. The exception is a hard drive, which is important for the stored information, but a person, as a rule, does not need the device itself, but rather the data itself. However, you can provide yourself with additional income if you buy broken computer parts for next to nothing or even accept them for free. A specialist can restore them in order to later sell them at a low price to a new user.

All this work can be performed by one universal wizard, who can do everything from laying an Internet cable to restoring long-deleted files from storage media. However, the work of several people will help to avoid long lead times, which will have a positive impact on your reputation. At the same time, you need to remember that the field specialist must have with him not only special programs, but also a large package of all drivers, common software (because not everyone has the Internet to download something) and universal utilities.

You need to be able to work under different operating systems, because among the users there are both adherents of MAC OS and Windows, and many enterprises today install Linux due to its free distribution. But installing commercial software from your own media is not recommended (prohibited by law), and with proprietary software you need to be careful and find out the state of their licenses. But you also need to buy some programs to work for your own use, and if the drivers are always freely available, then a large number of software require purchase before legal use. However, for almost every paid program there is a free analogue, sometimes no worse or even better. Employees will help the entrepreneur in this matter if he does not understand this himself.

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The office cannot be empty; furniture and equipment must be purchased there, as well as components and electrical tools. Sometimes you even have to use a soldering iron. There should be at least two computers, but it is better to buy powerful machines; not gaming, but computing. This is necessary when working with a large amount of data or when the process is heavily loaded with operations. An old Pentium on Windows Millennium will not be able to, for example, process a client’s media in the shortest possible time, and delays in deadlines in such a business often force the consumer to change the service. Furniture, shelves and simple equipment will cost from 50 thousand rubles, and at least the same amount must be spent on two computers. As for consumables, they are needed for repair work, and this includes everything from rosin to thermal paste. Together with tools, this is unlikely to require more than 10 thousand rubles. Thus, the total purchase price of equipment will be 110 thousand rubles.

An important aspect of this business is advertising. You can conduct an advertising campaign through the media (local radio and television), and limit yourself to simply distributing leaflets on the street. It would be a very good idea to create your own website so that people can come across information on the Internet, and in this case these will already be potential clients interested in services. To save money, you can make a business card website, its development will cost 10-20 thousand rubles, but you can give the task to employees to create it, they must have sufficient knowledge for this. In this case, advertising will need to be constantly supported, because new players are constantly appearing on the market.

You can significantly increase the number of orders if you establish cooperation with computer and peripheral equipment stores, that is, become a service center. Large stores are unlikely to agree to become partners, since they have their own repair shops, but small, recently opened retail outlets do not have such facilities. Only if you have to work with equipment under warranty, then you shouldn’t count on large sums, but the store itself can refer its customers to its partner or simply advertise it. This opportunity needs to be seriously considered and all the conditions that the store can offer must be assessed.

The most important thing is to reach constant demand for your services as quickly as possible, and it needs to be stimulated not only by simple advertising, but also by offers that competitors do not have. For example, you can deal not only and exclusively with computers and laptops, but also diagnose and repair mobile devices and tablets. To do this, employees will need to gain additional knowledge, but the possible costs of their training will quickly pay off.

The amount of starting capital is:

Registration – 20 thousand rubles.

Office rent – 20 thousand rubles.

Equipment and programs for work - from 120 thousand rubles.

Outsourcing of accounting and utilities – 10 thousand rubles.

Salary (based on 10 thousand per employee, who also receive a percentage) – 30 thousand rubles.

Total: 230 thousand rubles, monthly payments – 60 thousand rubles. The most common orders will be requests to install or reinstall the operating system and all similar simple operations. However, the demand for such services is gradually decreasing, the population is gradually learning to do it on their own, although the need for specialist help in this matter is still far from disappearing. As a rule, the order consists not only of resolving the issue with the OS, but also of the need to install additional software. The average user is not able to install drivers or all the accompanying software on a clean system; he also needs to set up the Internet, and some even need to create shortcuts on the desktop. If the client has a disk with an operating system, then installing it alone will cost him 500 rubles (depending on the version and the OS itself). All additional software is installed for an additional fee, so the income from such clients will be 1-1.5 thousand rubles.

Repair, as mentioned above, is often impractical, so you will have to repair mainly products under warranty (if there is cooperation with the store), restore non-working hardware for subsequent sale (there will be no serious profit here), as well as install and modify laptops and netbooks. This is what has become a fairly popular service, because buying a new laptop due to a lack of RAM or an outdated video card is expensive, and it’s easier to buy new components. Installing it yourself is much more difficult than installing it on a regular computer. Here price tags start from one thousand rubles and can reach 6-8. In offers of this kind, it is best to periodically arrange promotions and discounts to attract customers.

Data recovery costs the client the most. If a necessary file was accidentally deleted from a flash drive, but the device itself is not damaged, then it is unlikely to cost more than 500 rubles (because, in fact, this issue is solved with free programs that are easy to find on the Internet). It’s another matter if it’s a hard drive – you’ll have to work with it a little longer.

But if the device is physically faulty, then the technician will have to spend a long time and carefully restoring the damaged media in order to remove the data stored on it. In this case, the client is provided with free diagnostics, but repair and restoration (although usually either only repair or only restoration is possible) cost from 3 thousand rubles and can reach 40 thousand, depending on the complexity. If we take the average price tag of 5 thousand rubles, then only 12 clients per month will fully cover all expenses. Therefore, if you run a good advertising campaign, you can already get a small profit in the first month, which will subsequently grow. Under favorable conditions, such a project can pay for itself in no more than six months.

Matthias Laudanum

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Nowadays, computers are vital items. It is already difficult to imagine the daily life of not only businesses, but also people without them. Just ten years ago, not everyone could afford a PC. But at the moment, the market is overflowing with offers, which makes prices lower. Let's look at a business plan for computer repair and the prospects for this niche.

Starting investments:	RUB 175,000	Number of employees:	1
Planned income per month:	200,000 rub.	Market competition:	High
Approximate monthly expenses:	130,000 rub.	Payback:	High

The main service is computer repair and software installation. But don't stop there. Over time, you can hire additional craftsmen and increase the range of services provided. You can also sell related products, for example, licensed software for the corporate segment. The advantage of this niche is that it is possible to repair equipment of both individuals and legal entities.

How you can provide services:

one-time (for individuals);
periodic maintenance (for the corporate sector).

What types of services can be offered:

PC repair;
laptop repair;
installation of antiviruses;
reinstalling Windows;
installation of licensed programs;
cleaning the system unit;
refilling cartridges;
repair of printers, scanners, copiers;
replacing components with more powerful ones.

What can you offer additionally:

licensed versions of programs;
custom computer assembly.

Instructions on how to open and what you need to do it

First of all, you should analyze the market for factors such as demand and level of competition. This niche is very competitive. When starting out in this area, be prepared to make the best offers to your clients. Soberly assess your capabilities and qualifications.

Stages of starting a company:

Market analysis.
Registration of individual entrepreneurs.
Renting a room.
Hiring staff.

Stage 1 - registration and preparation of documents

For such activities, it is enough to register as an individual entrepreneur. For work, you can choose a simplified taxation system. Let's look at the list of documents that may be needed.

Required documentation:

individual entrepreneur registration certificate;
fire inspection permit;
premises rental agreement.

Stage 2 - search for premises

Best of all, the office is in a walkable location. But you can work in any office building. Based on the analysis of cases present on the market, we can say that 10 sq.m. is enough. With the expectation that some work will be done offsite. But it is better to place the workshop in a room with an area of at least 20 square meters.

Stage 3 - purchase and installation of necessary equipment

You will need specialized equipment to work with boards and microcircuits. You also need to have teaching aids on the basics of programming. In the office, it is advisable to have a large table with a bright lamp to be able to work with small details. Let's look at the list in more detail.

What tools do you need, with prices in rubles:

soldering iron (10,000);
screwdriver set (10,000);
empty disks and flash drives (10,000);
licensed software for installation by clients (15,000).

Soldering iron for PC (RUB 10,000)

Screwdriver set (RUB 10,000)

Licensed software (RUB 15,000)

Stage 4 - selection of employees

To operate, you need few employees. At first there is only one master. In the future, when the customer base has been developed, we need to expand. The average salary of a PC repair technician in this niche is 25 thousand rubles.

Stage 5 - promotion and advertising

Attractive bonuses:

visit of the master for free;
delivery of repaired equipment to the customer free of charge;
every fifth repair is free;
When you order a computer assembly, you get software as a gift.

Financial plan

The main expenses are tools and rent. In terms of finance, this business is easy to enter. Let's take a closer look at what exactly is needed.

Probable investments, in rubles:

personnel (25,000 monthly);
rent (70,000 monthly);
consumables (35,000 monthly);
equipment (45,000 one-time).

Total: 175,000 rubles.

Possible risks

The computer repair business is an area that is based on the knowledge of the master. Therefore, if the repair is of poor quality, it will cause negative customer reviews.

Considering the high level of computerization, it is not surprising that the demand for computer equipment repair and maintenance services is very high today. Therefore, many people strive to build their own business in the field of providing computer assistance. Companies are trying to deal with high competition in different ways. Some use “white” technologies, increasing the list of services and additional bonuses, while others are not very fair in competition, dumping prices. How to survive in such conditions and create a successful computer repair business?

Options for starting a business

Before drawing up a business plan for a computer service, think about how your center will function and what your role is in it. Further steps to create a case will depend on this.

Types of businesses based on skills:

Starting a personal business from scratch by providing services yourself. Having developed a customer base, you can develop your business by enlarging it. This option is possible if you have the necessary technical knowledge and required skills. In the future, you can hire a manager who will take over the organizational issues of running the business.
Starting a business from scratch by organizing the process. If you are roughly familiar with the topic, but do not have enough skills to directly carry out the work, you can start a business as a manager. That is, your task will include finding clients, concluding contracts with them, and then finding knowledgeable people who can complete the order at a lower cost. This is a little heavier compared to the previous option.
Starting a business from scratch with capital investments. You don't have to have any skills to do this. You need to have enough funds to hire staff, rent and equip premises, and get the business up and running.

Types of business based on the business organization scheme:

A business plan for a computer service may provide for several schemes for implementing the center. In most cases, start-up capital is not required. But still, having the opportunity to make some investments, you get the opportunity to quickly develop your business. So, how to open a computer service:

Providing private services in clients' homes. In this case, there is no need to rent a room; a set of equipment for working with computer units, as well as the software part, is sufficient. Spare parts can be purchased in the city from wholesale suppliers. All you need to do is have a phone number and build a customer base. They are first offered help with minor repairs, virus removal, setting up the operating system, routers, network, etc. Over time, you can invest in creating a website, distributing flyers, and posting advertisements. The site will cost about a thousand dollars, and about fifty to support it.
Providing services to companies, essentially working as a freelancer in the computer field. In this case, in addition to the services mentioned above, it is necessary to offer assistance in setting up the internal network and other things. In fact, this is an on-call system administrator job. You can repair computers on site in the office, or take them to your home. There may be several such clients, which makes it easier for you to find new orders. Again, the only investment you need is a phone.
Organization of a full-fledged service center. This will require serious capital investment. They will go towards creating the site, optimizing it, filling it, and promoting it. For this you need to allocate at least a thousand dollars for the creation of an Internet page and fifty a month for its maintenance. Then you need to rent a room and purchase equipment for the center.

Equipment and premises

A business plan for a computer service does not require renting a large premises, and it is certainly not necessary to choose the city center for this. This makes the search a little easier and makes rent cheaper. To operate a computer help center, 15-20 square meters is enough. m. It must be zoned into a separate room for repair work and a small area for communicating with clients and receiving orders.

To work, you need to purchase special equipment for diagnostics and repair:

solders
tin
microscope
tool
hot air soldering station
other tools.

In addition, you will need software. Preferably licensed - this will simplify your work and allow you to safely work in the legal field.

Staff

At the initial stage, if you yourself have enough skills to provide such services, you can work independently. However, over time you will need additional staff. It is also necessary if you immediately organize a large service center. You will need several engineers who will be directly involved in computer repair. We need a manager who will look for clients for the computer help center, receive and receive orders. As the volume of work increases, the final responsibilities can be assigned to an individual employee. You will also need the help of an accountant.

List of services

When drawing up a computer repair business plan, first of all, you should offer the following services:

full or partial PC repair, replacement of its parts;
data recovery;
Internet connection;
installing anti-virus programs, cleaning PCs from viruses;
formatting and organizing disks;
setting up multimedia programs;
installation, adjustment and updating of software;
diagnostics and adjustment of a laptop or PC.

Calculations

To organize this kind of company you need to invest about 180 thousand rubles. These funds usually go towards the following expense items:

advertising – 20 thousand rubles;
payment for utilities, telephone, Internet - 10 thousand rubles;
purchase of equipment, purchase and installation of software – 120 thousand rubles.
rent – 25 thousand rubles;
other expenses – 15 thousand rubles.

The income part is formed from payment for services. What tariff to set depends on the average price that works in your market. The price tag is also influenced by the nature of the damage or the complexity of the service itself. For example, if a system crashes, its recovery starts at about 500 rubles, if the client has a disk with the operating system. The final price depends on the type of operating system. Other programs are usually installed for 1-1.5 thousand rubles. for each. Restoring lost data from removable storage also costs about 500 rubles. If we are talking about a hard drive, which is also damaged, the service can cost 3-40 thousand rubles.

One engineer is able to generate income from the provision of services in the amount of 50-70 thousand rubles. per month. That is, we can say that these investments will be returned in about six months.

Business pitfalls

As already mentioned, competition in the market is very high. Therefore, in order to be able to stand out from competitors, it is worth considering that the following factors influence success:

speed of order fulfillment – try rewarding staff for quickly completing orders;
the quality of the work performed should not be a sacrifice of speed - it should be perfect;
the list of services should be extensive, it is advisable to constantly expand and improve it.

The first steps to take last

Some entrepreneurs make a big mistake by first taking steps that do not lead to the establishment of a business. The main principle of development is that first you need to do what helps you earn money, and then everything else.

Therefore, first of all, you need to put all your efforts into finding clients, and not officially registering your business. You will always have time to register an LLC or individual entrepreneur; it is important to first create something that can then be legalized. Moreover, some forms of business organization are much more difficult to close than to open. When registering, by the way, you should indicate the activity code OKPD 2 95.11 “Computer and peripheral equipment repair services.” The big advantage of the business is that there is no need to obtain any licenses, certificates or permits to operate.

You should only purchase equipment that you will work with first and that you will need constantly. If you have a client with an order where you need to use equipment that you don’t have, you can always contact the right repair office yourself. And only when you have enough funds does it make sense to buy expensive equipment. This way you will achieve payback faster.

The same applies to renting premises. You should definitely not look for it in the city center. It is enough that this place has a convenient transport interchange and it is easy to find you.

Computer technology has firmly entered our lives - now almost every family has 2-3 computers, laptops, and tablets. Some people use computers for entertainment, others make money from them, and others use them for communication and shopping. But equipment sooner or later breaks down and requires repair. Computers break down much more often than other household appliances because their functionality depends on the software. The user can install some malicious program from the Internet or catch a virus, and the equipment has to be taken for repairs. Therefore, a computer repair service will always be profitable.

Introduction

Let's look at how to open a computer repair service center and what is needed for this. Computer repair is a profitable and promising occupation. The repair itself can be divided into two types:

Program-block.
Physical.

You must provide the maximum range of services to clients

The first option is simpler and cheaper. It involves restoring a computer using software (reinstalling the operating system, installing drivers, special programs, restoring data from a hard drive). If any parts of the computer fail, they are simply replaced with entire blocks (memory, motherboard, video card, etc.), without repair or soldering.

Physical repairs require the presence of a soldering station and a circuit engineer who can resolder capacitors, change bridges, etc. This service offers a wider range of repairs, but does not always pay off the investment made in it.

Please note:At the initial stage, we recommend following the first scheme, providing software and block computer repairs. When you realize that many of your clients require physical repair of spare parts, then move on to the second scheme.

List of services

The wider the list of your services, the larger market segment you will cover. You shouldn’t limit yourself to just reinstalling the OS – provide other services that people need. The standard service usually provides:

Installation and reinstallation of operating systems.
Selection and installation of drivers.
Installation and configuration of various user programs.
Setting up various modems.
Installing software on mobile phones, tablets, flashing them.
Recovering data from a hard drive when reinstalling the OS or replacing it.
Preventative services (cleaning dust, speeding up computer operation, removing viruses).
Replacement of burnt parts and their repair.
Refilling printers and repairing them.

After working for 6-10 months, you will decide which services are popular in your city and what you need to focus on. Perhaps installing software or flashing tablets/phones will bring you more money than physically repairing chips, so it would be better to focus on this niche.

We should also not forget about customer convenience. Be sure to organize a “mobile technician” service - many people are afraid to give up their computer or they simply do not have time to take it to the service during business hours. The mobile technician is paid at a special hourly rate + takes a certain coefficient for the speed of work, after-hours, holidays, etc.

Organizational issues

In order to open your computer repair business, The first thing you need to do is go to the tax office and register as an individual entrepreneur. You can also choose the LLC registration form - this will allow you to open offices and work with corporate clients.

Block repairs are much simpler and take less time

Research your competitors before opening. Find out what services they provide, what their price range is, and what reviews they have from consumers. Very often, people develop a negative attitude towards services, since they massively fail to meet repair deadlines, change prices during the process of restoring equipment, violate agreements in every possible way, etc. Therefore, the appearance of a new repair center will certainly be greeted with enthusiasm. The main thing is to comply with the agreed deadlines and always be loyal to your customers, because they are the ones who bring you money and leave positive reviews among their friends and colleagues.

Recruitment

At the initial stage, you can perform computer repair and bookkeeping work. But then, due to the growing number of clients and lack of free time, you will probably need qualified personnel. It will be necessary to hire two engineers who will carry out repairs in the service, one field technician, one or two circuit engineers, if necessary, and a receptionist. In the future, staff will be adjusted depending on the number of orders. You may also need a system administrator if you want to occupy a niche serving small companies that cannot afford to hire a good specialist. You can enter into an outsourcing contract with them - the administrator will simply service the equipment and correct serious breakdowns, but will not be on their staff. One good administrator can serve up to 15 small companies or 5-7 large ones. With an outsourcing cost of 10-20 thousand rubles per month, such a specialist not only pays for himself, but also brings 50-70% of the company’s net profit.

You need to carry out a competent selection of specialists - they must be not only competent, but also responsible. Also, all personnel who come into contact with the client (receptionist, field technician, administrator) must be as loyal and polite as possible. You need to quickly fill your client base, so you need to work as responsibly and correctly as possible.

Requirements for premises and equipment

There is no point in renting an overly large room - usually a room of 30-35 square meters is enough for a team of 5-6 people, especially since some employees will be constantly on the go. It must be divided into two parts - reception and the work area itself (it is advisable to separate it from clients). The location of your service plays a fairly important role. It is advisable to locate it in the center of residential areas or near key public transport stations.

Please note:opening near a business center or office buildings is not the best idea. Typically, large companies have their own IT departments that service all equipment. It is better to focus on private users.

The service engineer's workplace requires special equipment

Equipment you will need:

Post Card PCI fault tester, which allows you to diagnose a breakdown on a non-working computer.
High quality digital multimeter.
Professional soldering station (if you decide to repair equipment).
Good digital microscope.
Process simulator.
Work tables, a set of screwdrivers, various consumables.
Compressor for blowing dust.

In principle, you won’t need anything else - once you’ve assembled this kit, you can start working. If the need arises for something, then simply purchase the necessary equipment later.

Profitability

If you do not plan to do soldering and replacing elements, then 70 thousand rubles will be enough for you to open a company. It will be necessary to spend about 100,000 more to purchase a professional soldering station with everything necessary. It is also necessary to install computers for the receptionist and staff - this will require another 100,000 rubles. That is, in total you will need 170 -270 thousand rubles to open.

Mandatory payments will be:

Rent – 25 thousand.
Utilities + Internet – 10 thousand.
Advertising – 20 thousand.
Consumables and other costs - 15 thousand.
Salary to staff (6 people) – 150 thousand.

The main expense item is wages. You cannot save on it, otherwise the staff will start looking for extra money and enter into the check those services that were not actually provided.

Now let's talk about profit. Make a detailed computer repair business plan you can only know the real conditions in your city (rental cost, salary size, number of clients). In small cities, the service can employ 3 people, but in megacities 10 will not be enough.

On average, all investments made in the workshop pay off in 6-8 months. One qualified master brings in a profit of approximately 70-80 thousand with a salary of 30. But in order to reach this level of earnings, you need to develop a customer base and receive appropriate reviews.

Computer repair is a profitable and promising business

Advertising

Proper advertising is the key to a successful business. You need to use all possible options: launch “paper” advertising (flyers, announcements, various coupons), create a good sign, create advertisements on city portals and social networks, develop your own website listing a list of services and contact information. Also, do not forget about advertising in the media - radio, local television channels. The more money you invest in advertising, the more you will earn in the end.

Also set up a discount system for your clients. You can create special cards or simply enter them into the database by phone number - last name. “Refer a friend” promotions work well - the client brings you a new client, for which he receives a discount on subsequent repairs. But the main thing is that for a business to flourish, repairs must be of high quality. Call the client back about a week after the repair and ask if everything is working as it should. This will show people that you care about them, and they will likely return to you for future renovations.

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Business plan

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We present to you, thanks to which you can become the owner of a profitable and constantly developing enterprise. Computer services are in great demand, because almost every home already has computers, laptops, netbooks, all offices are full of special equipment that constantly requires repair or diagnostics with preventive maintenance. Customer service is a promising area of domestic entrepreneurship.

This document on organizing a service center shows all cost items, and recommendations from experts help put this endeavor into operation. Such enterprises do everything from refilling cartridges to repairing cell phones, which allows specialists to earn good money and owners to receive excellent interest on profits, because the volume of work performed is always high.

Having studied the information on the provision of computer repair services, you get the opportunity to engage in future repairs of any equipment, having properly organized the business. Selecting personnel and suppliers of parts, obtaining the necessary permits - these issues should be addressed both when servicing computers and repairing refrigerators. The presented document will help you make a breakthrough and tell you how to start a successful path to running your own business.

Today, when every family has at least one computer, the demand for computer services has grown to its maximum. The organization of service activities does not require significant capital investments from the businessman, and therefore any novice entrepreneur can enter this business. Large players are not interested in the computer service business, which rules out the presence of serious monopolists in this market segment.

The habit of trusting the modem setup, reinstalling the operating system and eliminating the consequences of accidents on the hard drive to friends who are more “big-headed” in terms of computer literacy is gradually becoming a thing of the past. Not always home craftsmen are able to cope with any problems, while computer service specialists are ready to provide professional services at any time.

But, despite the relatively low barrier to entry into a business such as a service center, an entrepreneur should prepare for certain problems. And the success of the entire project depends on how competently the organization of the computer help service is.

The main enemy of a businessman planning to organize his own computer service business most often becomes high competition. And not so much on the part of large players, but on the part of private traders, often operating semi-legally. For this reason, companies that want to stay afloat are forced to improve the quality of their work, expand the range of services provided, in order to attract new clients and retain old ones.

As the experience of opening a computer service shows, the most important criteria that most clients focus on are quality and speed of work. The organization of the service center should be structured in such a way that it is beneficial for the client to contact you. You can retain a client with a flexible pricing policy, discounts, and additional services. The qualifications of the craftsmen are of great importance. Therefore, when planning to open his own computer service, a businessman needs to take a responsible approach to personnel selection. It is necessary to clearly establish a system for receiving repair requests and provide the client with the opportunity for free consultations.

Reaching a certain level and gaining a foothold on it is the number one task for a beginning entrepreneur. A professional computer service business plan will help you cope with it. By relying on it in the process of opening a computer service center, you will save yourself from many problems and be able to stand out from numerous competitors.

Reviews for a computer service business plan (72)

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Computer service business plan

Tahir

Tahir, thank you for your feedback. Indeed, before writing a document, our specialists deeply study the issue. So that our clients can simply take a project and bring it to life. We wish you a successful opening of a computer service.

Computer service business plan

Zhenya

Evgeniy, thank you for your warm response. We are glad that our work was useful to you. 80% of the successful start of a business and its further development depend on competent planning. To expand your knowledge, it is of course useful to read another business plan, but we recommend not just reading, but taking real action and opening your own computer service.

Computer service business plan

Diana

Diana, thank you very much for your detailed response. You are right about ordering the development of individual planning. This really takes a toll on your pocket. Our plans require modifications to suit our own conditions, but based on a solid base, this is not difficult to do. We wish you a speedy opening of the computer service

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