Iota doesn't work well, what should I do? We make a Yota signal amplifier with our own hands! Factors that affect speed

Yota modems operate in microwave ranges, that is, they are very susceptible to various obstacles, which causes some problems with connection and data transfer speed. Is it possible to somehow solve them?

What factors influence the signal?

First you need to figure out what factors have a negative impact on signal quality:

Walls and other obstacles inside the house/apartment, for example, a pile of furniture, things, etc. The thicker the walls, the worse the signal will be in other rooms;
A large number of connected devices;
Other devices operating at the same frequencies as the modem. These could be other modems (from neighbors, for example) or even household appliances, for example, microwave;
A large distance to communication towers also plays a negative role on signal quality;
Weather and/or terrain may also have some influence.

Let's look at how we can minimize the influence of these factors and enhance the quality of the Yota modem signal.

Improving signal quality

There is only one way to improve the signal - by adding a special antenna to the modem. You can make it yourself or buy it in specialized stores (it is inexpensive).

Let's look at how to make a signal amplifier for a Yota modem with your own hands:

By putting these tips into practice, you can minimize the negative impact various factors to operate the modem:

Place equipment away from the modem that could interfere with its operation (microwave, cell phone, etc.) landline phone, other modems);
Place the modem in a free space. It is advisable that there are no bulky furniture, equipment and/or thick walls in the immediate vicinity;
Disconnect all unnecessary devices from the modem, for example, a tablet that you are not currently using;
Set a password for the access point. This way you will secure your network and prevent unauthorized connections.

This way you can slightly increase the data transfer speed on Yota modems.

The next reason that can be easily solved may be the banal obsolescence of the Yota firmware or drivers.

Solution No. 3

Check new drivers for your device on the official Yota website or on our page. Install the latest drivers and easily continue to enjoy all the delights of the wireless Internet using our website resource

Why might it not work?

Yota Internet settings are sent to the smartphone automatically when the SIM card is activated. Unfortunately, the message may end up in spam and the settings must be entered manually. Other reasons are less common:

The SIM card is physically damaged;

The Yota SIM card is inserted into the second slot. If the smartphone has two cards, then Yota needs to be placed in the first slot;

There is no 3G/4G network coverage, in which data transfer is not guaranteed. To avoid the last problem, before purchasing a SIM card, be sure to familiarize yourself with the coverage map on the operator’s official website.

How to set it up?

Point setup Yota access takes no more than a minute:

1. For iPhone, perform the following steps: go to the settings menu, then “Cellular”. Here we select “Cellular data network” and indicate the APN data “internet.yota”, do not fill out other fields.

2. Yota settings for Android: in the settings menu, select “Mobile networks". Find “APN access points”, select “Create access point”, specify:

Name – yota;

APN – internet.yota;

APN type – default,supl;

We do not fill in the username and password.

Important! Some phones may display a roaming icon - R. This problem most often occurs on older devices. How to set up Yota on Android with old firmware? You need to enable data transfer while roaming in your phone settings.

What else should you know?

Yota Internet for a smartphone does not work if the minutes and internet package is not connected. You can activate a service package by using the Yota application for your smartphone or by contacting your operator cellular communication to chat. Problems with the Internet can also occur when the signal is low. If less than half of the divisions are displayed, then you need to try to move. When indoors, for example, you should move closer to the window, as walls can negatively affect the quality of data transmission. Some delays in Internet operation may occur after the call. This is due to the phone switching from 2G/3G to an LTE network. The norm is a signal delay of up to 30 seconds. If the wait exceeds this figure, you need to contact the contact center.

As one of the leading telecommunications companies, Yota, providing mobile communication services, strives to be a leader in the promotion of 4G LTE Internet on the territory of Russia. Already, its subscribers are several million Russians, which is explained by the availability of flexible tariff plans combined with high-speed Internet.

But not everyone is able to work stably at 4G speeds due to spontaneously arising problems with wireless communications. And they can manifest themselves for various reasons. Therefore, we suggest that you familiarize yourself with the most common reasons that answer the question: “Why does Yota Internet not work?”

Network failure

Connection and operation failures may occur due to:

weak signal;
excessive load on Iota;
problems with the device or SIM card.

Fortunately, the listed comments are easily identified experimentally: by checking the functionality in the next block or on another device.

People living in densely populated residential areas often complain about network failures, not understanding why the Internet is not working and blame the provider for this reason. In fact, the problem lies in the oversaturation of the surrounding space with radio waves that come, for example, from the Wi-Fi routers of neighbors. As a way out, you can get more powerful equipment or purchase a special signal amplifier.

If Yota does not work due to glitches, then the Internet settings in the device itself may have been deleted. You can order the latest settings for access to the Iota Internet network through your personal account or technical support of your mobile operator.

Bad weather

Weather can affect the transmission of radio signals in different ways. For example, clouds and clouds in dry weather improve the quality of data transmission over the air, thereby increasing the stability of wireless communications and the Internet. In this case, clouds act as a passive repeater, reflecting and spreading the signal from the transmitter over a greater distance. Conversely, thunderstorms and snowfall worsen communications, preventing the free passage of radio signals.

Problem with payment

Yota is a prepaid provider. This means that at the end of the billing period (30 days) and there is not enough money in the account to renew it, access to the Internet is terminated. The countdown of the new period will automatically begin from the moment you top up your account with the amount provided for in the starter package.

Limitation or lack of wireless Internet may be caused by exceeding the limit specified in the tariff plan. To resume work, you will have to remember the terms of your tariff and pay for additional megabytes.

No signal

No matter how hard cellular companies try to provide stable coverage, there are still enough gaps on the map of the Russian Federation where wireless Internet does not work. Nevertheless, the Yota company is rapidly developing its 4G network, installing the latest equipment not only in large cities, but also in the periphery. To help subscribers, the official Yota page provides a coverage map, which shows zones with a stable level of 2G, 3G, 4G.

When using a Yota modem (Wi-Fi router) for a computer, the cause of an unstable, intermittent signal may be poor placement of the equipment. First of all, this is the problem of building panel-type high-rise buildings with load-bearing reinforced partitions that perfectly dampen any radio signal. To ensure uniform coverage in all rooms, it is best to mount the router in the hallway, ensuring that the signal reaches all rooms through doorways.

Low quality network equipment

The speed of signal reception and transmission largely depends on the quality of the transmitting equipment, and therefore on its model and price. The user must understand that a router costing $50, manufactured according to new standards, will work better than its $20 counterpart, released 7 years ago. Providers, as a rule, have different models of network equipment in their arsenal and offer clients budget options with discounts and promotions.

It is not surprising that some cheap devices stop functioning normally in the first year of operation. For example, low voltage from the power supply leads to frequent malfunctions of the router. Without knowing this reason, you can complain for a long time about low speed due to anything, without suspecting a breakdown of the power supply.

Problem with settings

In addition to technical troubles, the reasons why the Internet from Yota may not work may be of a software nature:

The data service is disabled on the tablet (smartphone). To activate it, the easiest way is to call Iota support.
Malfunctions in the Wi-Fi access point, or more precisely in the proxy server settings. You should check and deactivate the proxy server on your smartphone.
Changing the Wi-Fi password. You need to delete the current connection and then create a new one.
After a temporary loss of connection, the gadget was unable to automatically register on the network. You should restart the device or manually search for available networks and then register in Yota.
Problems with the USB modem. In this case, you need to update the driver.

Problem with smartphone

In order to save money, our compatriots order “gray” smartphones from China, which they then independently flash for their preferred operating system. But few people think about the operating frequency range (band) of the built-in radio module. The result is an inconsistency. At the hardware level, a smartphone cannot implement high-speed data transfer at the provider’s frequency.

For example, in Russia, LTE 4G operates on bands No. 7,20,38, and in China other frequencies are used, to which the “gray” smartphone is initially configured. It is impossible to reconfigure such a gadget, since some microprocessor manufacturers are already integrating a radio module with LTE support into the same chip with the processor.

Viruses

No matter how hard programmers try to protect their software, viruses still manage to sneak into tablets and smartphones and interfere with their operation. If applications on your smartphone begin to respond inadequately to button presses, it is recommended to check the device for viruses. By the way, not only a virus can block the Yota Internet, but also an antivirus program. To check if this is the case, you need to change the antivirus settings, access data transfer and restart the device.

Of course, there are other, more specific problems that may cause your smartphone or computer to not work. Internet Yota. In such cases, it is better to call or write to the support service chat. mobile operator.

4G or regular WI-FI router in an equidistant location from all received devices.

If you install an access point or your Yota router on the outskirts of the site - in a country house and try to catch the signal in a gazebo on the other side of the site - then this is not the best best solution problems Bad signal wireless router

There is no need to install the Yota router next to or in iron boxes or in the corners of walls

All metal objects as well as working electrical appliances (refrigerators, washing machines, dishwashers) greatly reduce the WiFi signal transmitted from the Yota router.

Strengthen the signal of the router's iota WiFi antenna

Please remember that standard antennas are omnidirectional and distribute it evenly in all directions. Don’t forget this when placing the router on the border of the property, because if the network is open and not password-protected, half of the signal will go to your neighbors.

There are many ways to boost or direct a wireless signal.

1) The main one is the simplest - If the antenna WiFi router removable, then you should replace it with a more powerful one.

2) A quick or economical way is to use the reflective properties of foil (metal) materials.

Here you can even use empty beer cans, which in skillful hands turn into high-efficiency antennas.

Solving problems with weak WiFI network adapters

In many devices, including desktop computers or mobile netbooks, manufacturers often install very cheap network adapters. They are mainly designed to work with a stable signal.

To do this, as an option, for example, you can replace the built-in WiFi card with a more suitable one and with the ability to connect an external antenna. Then you (in emergency situations) will always have the opportunity to connect an external antenna to your computer (netbook, laptop, etc.) and receive a signal from a Yota router located at a fairly distant distance.

WiFi repeater. Adding Yota router coverage

If the main task is to receive a signal from a remote managed network no matter what, then as an option this network can be extended, lengthened.

1) Remember that all wireless devices have multiple channels. Therefore, remember that different channels may have different signal reception quality.

How to change the router channel? - To do this, you need to enter the router configuration and change the WiFi channel. Look for the best channel, save the settings and don’t worry - the settings of your computer, laptop, etc. will not change. Only the program settings change.

2) If possible, you can reduce interference from refrigerators and other radio devices

3) Update all network firmware drivers

4) If possible, try to choose wireless network equipment from the same manufacturer.

Sometimes mobile communications or Yota Internet do not work - today the operator cannot boast of impeccable work. However, the subscriber can cope with some of the problems on his own if he approaches the problem carefully.

Why Yota doesn't work: connection problems

If the subscriber is in the operator’s coverage area, communication difficulties do occur, although infrequently, regular user can try to influence this:

It is worth studying the coverage map in your region. Sometimes coverage within one city is fragmented; communication may not work well when traveling out of town or into sparsely populated areas. In such situations, it is better to consider an additional type of communication.
Zero balance - this problem can be easily fixed; after replenishing the account, the connection will start working again.
Poor quality phone. Unfortunately, today there are many low-quality devices on the market at bargain prices; interruptions in operation on such devices occur constantly, regardless of the operator.

Internet is not working today

Today, subscribers are increasingly asking why Iota began to work poorly; as a rule, dissatisfaction is caused by the quality of the Internet. There are many reasons for low data transfer speeds, uneven performance, or no Internet at all.

Reasons that the subscriber cannot influence:

Lack of Internet coverage (base station) at your location.
Failure at the base station.
Technical work.
Network congestion (too many subscribers using one station at the same time).
Weather and natural phenomena. Snowfall, thunderstorms and solar activity affect the radio signal.

Situations in which a subscriber can turn on the Internet or increase speed:

Settings failed. This happens often, especially with smartphones. The recommendations in this case are simple: you need to try turning off and then turning on data transfer. If it doesn’t help, then the subscriber should go to the network settings and fill in the window with the access point.

Software problems on PC. These could be outdated drivers, a reinstalled OS, or viruses. If the user is poorly versed in networking and system settings– It’s better to contact support consultants.

Weak signal. This is the most common problem, and today there is no universal solution. The first tip is to try moving the device (smartphone, tablet or modem) indoors and look for a signal. An external antenna can help, which you can purchase or make yourself.

What to do if the Internet or communication does not work today

The first step is universal for all types of problems - you need to restart the device (phone, computer or tablet), and for modems and routers - also check the wires and connections.
If the problem persists, it is best to contact support; they are available via chat, social networks, you can call 8 800 550 00 07 or write an SMS to 0999. Instead of angry statements: “What’s wrong with Yota”, “Yota is slow” - it’s worth Describe your problem in detail. The consultant will tell you how and what is best to do in this situation.

If it is not possible to contact support, you must independently determine the cause of the problem and take appropriate action, if possible.

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Questions on the topic

Roman 02.02.2020 18:03

Oryol region from Bryantsevo. Mobile communication does not work. What's the problem?

Georgy 10.10.2019 18:52

Hello, it's been a month (!) Orenburg region The internet is terrible. Technical support shrugged, they said that there was no overload, then they changed their minds and said that it was overload. Opinions change on the fly. So what's really going on there? Do you really care about your clients who regularly pay the highest rates?

Dmitry 09/06/2019 18:01

Hello! Please tell me about the city of Salekhard. My internet hasn't been working for two days now. Any problems?

Dmitry 09/03/2019 17:18

Hello, the Internet has not been working in the city of Ulan-Ude for 5 hours.

Roma 02.09.2019 13:02

It's been three days already bad connection, on PC. I can’t turn on any games, it keeps crashing and restarting. Before this it was bad, but it still worked. NSO Ob

Danil 08/17/2019 12:56

Doesn't go into personal account! When will you fix and improve all the problems with Yota and move to a high-quality and stable level of your services in Krasnodar?

Maxim 06/15/2019 16:02

from 13.00 the network disappeared Shatsky district when will it be restored

Dmitry 05/13/2019 18:14

Hello, today 05/13/2019, 20:12, Orenburg, the connection is bad, I can’t call and they can’t reach me, I can’t connect to the Internet at all, before everything worked, everything was fine, I’m unhappy with the quality

Rustam Yusupov 10.30.2018 12:54

The Internet in Omsk has been unstable for several days now. In particular, the Krasny Put 20 area and the Cossack Market area on Zhukova. It’s simply impossible to work; the speed regularly drops to zero. How long will this last?

Budashka 10.26.2018 17:35

Good day. Here’s the thing, I can’t reach the Iota subscriber (located in Irkutsk) even from different numbers - the call is immediately dropped and it turns out that there was supposedly a network failure. Everything seems to be fine: there is a connection, the balance is positive, but it still doesn’t work out. What could this be connected with?

Olga 10.20.2018 08:43

Why is my Internet not working now? I’m just sitting watching a movie, and there’s a pause... again, no way. I don’t understand, in the Android application it says that the package is blocked. what could be the problem???

Hello friends!

You don’t know, but our performance last week cost us a lot, because it’s not so difficult to piss off the balanced editors of an Internet portal - you just need to turn off the Internet. This is exactly what our precious Yota has been doing for the last few weeks.

It all started a couple of weeks ago simply with an unstable Internet - the speed would appear, then it would disappear, but there was a connection. Then came “Bloody Friday”, when there was no connection everywhere, they fixed it in half a day and after that we enjoyed a stable 14 m/bit per second for a week.

Last Tuesday Yota refused to work. The system window shows that the modem is connected, but there is simply nowhere to get the Internet - there is no network. First, let's show you on the map where we are!

The very center of Vladivostok - st. Posyetskaya, 45, marked on the map with stable and excellent reception.

By the way, the Yota office, to which we ran with enviable regularity to check the modem, is located 1.5 minutes walk from our office.

The first thing that came to mind when problems with communication occurred was to call technical support. The metallic voice at the other end of the tube traditionally assured us of the importance of our call and offered to wait on the line for 45 (FORTY-FIVE MINUTES) - what they didn’t take into account when they made the mobile number an office number was waiting on the line for more than 30 minutes.

Here the Yota support twitter account came to the rescue. Well, how can we help? Rather, he assured us that the modem was faulty, and also that everything was fine with the network. There were some “unexpected” recommendations to reboot the router, try the modem in another computer and move around the office - look for other substations.

It is worth noting that our neighbors in offices on other floors (including higher ones), as well as visitors to the Marketing Club who were unable to reach the network in the Ignat business center at the address - faced a similar problem with Iota. Red Banner Ave., 3 (also, by the way, the windows of which overlook the most “violet” coverage area of the provider).

We carefully followed the advice of the support - turned off the router for 20 minutes, spat on the modem and wiped it with a cloth, sang “God Save Iota” - it didn’t help. As a result, we went once again to Iota’s office to check the modem. The guys there were not surprised at us and shared their experiences that in support everything always “works”, and out of 100 modems sent to the office for testing, at best 1 is not working.

At that moment we realized that saving drowning people is the business of the drowning people themselves. And if Yota doesn’t want to be caught herself, then we will catch Yota. For this we needed:
1. Iota modem (working, support, working! Confirmed in the office!)
2. An empty can of Red Bull (we hope it gives you wings)
3. Pencil
4. Scissors
5. USB extension cable
6. Scotch tape

As you might have easily guessed, we will be making a “winging satellite dish for Iota.” We drink Red Bull (or give it to a friend or enemy - depending on our beliefs), cut out a window for the modem:

It turns out this is an aluminum trap for Iota’s rebellious signal.

We fix the suction cup inside the jar:

As a result, we get such a nano-design, without which a 4G modem is impossible in our time!

We tape a pencil to the jar - it will be useful to us when we catch a signal outside the window:

We stick out our hand with a jar of nano-trap for Iota - and twist it in different sides, trying to catch that signal walking around the city that everyone is talking about, but no one has seen.

And you won't believe it. "IT"S ALIVE!" While Iota was in the bank and sticking out into the street, there were moments when the Internet broke through:

Let's start installing nano-technologies on the façade of the building:

Double sided tape

We attach to the window frame:

Risking our lives, we fix it with regular tape:

Well, we finally feel like a “man” and tell all our friends and colleagues that the Internet obtained without difficulty (three days of dancing around the modem) does not bring the necessary pleasure:

RESULT: We got the Internet. Yesterday he worked the rest of the day at a stable speed of 5-6 m/bit. But today we are again left without a network. The enemy is smart and quickly adapts to our successes. Iota went into hibernation again, and we went to the temporary channel of our colleagues on the floor below - wipe the modem with a cloth, reboot the router and listen that everything is fine with the network.

Friends, share your impressions - how does Iota work for you? How were you forced to work? What other interesting folk methods are there to force the modem to catch the Internet in an ideal reception area?

We promise to try and tell you about the results. In the meantime, we went to look for plantain, they say it helps with broken knees. Maybe it can heal broken loyalty?