Tourism manager what to take after 11. What exams to take for tourism business

This is a popular direction for both education and development of the country. Many people think about what kind of education to get for successful work in this area. Understanding this issue is not as difficult as it seems. In fact, it is enough to know just a few features of training. But choosing a place to receive an appropriate education is more difficult. There are a lot of different institutions that allow graduates to work in the hotel and restaurant business. And an ignorant person may simply get confused in the choice.

What kind of work

So, the first step is to understand what a citizen who has decided to work in a direction called “hotel and restaurant business” will have to do. It is not entirely clear what will need to be done in this or that case.

The point is that upon graduation from one or another institution a person will become a restaurateur. Or, as he is also called, a hotel and restaurant business manager. The tasks of such an employee are varied.

Among the main activities are:

work quality control;
management of hotels or restaurants;
establishing a supply of items necessary for the functioning of the business;
marketing planning.

In other words, such a manager is a universal worker in the hotel and restaurant business. Most often found as an administrator in a particular institution.

Ways of learning

Didn't the definition scare you away? Then you should think about training. Where can you master this type of activity as the hotel and restaurant business? Where should a person go to receive an appropriate education? There are a lot of options. Everyone chooses one or another institution to build their career and receive education in the hotel and restaurant industry.

If we briefly list all possible places of study, we can highlight the following organizations:

universities in Russia and outside the country;
colleges;
organizations offering retraining;
private training companies.

Each training option has its own characteristics. They will be discussed further below. What should you pay attention to in this or that case? How to become a restaurateur without any problems?

Retraining

It's probably worth starting with the least common scenario. We are talking about taking retraining courses. They are usually organized either by the employer or by specialized labor exchanges.

The average training period is 2-3 months. No entrance tests will be required. Upon graduation, the citizen receives a certificate of retraining as a restaurateur. From now on, he will be able to work in the hotel and restaurant business.

Private centers

The next training option is to contact private training centers. This good way receiving additional education, as well as self-development. With the help of specialized courses, you can easily master the hotel and restaurant business. It is recommended to inquire about the programs offered by certain private educational institutions.

They usually study for about a year. In rare cases, the training lasts several months or years. After listening to lectures, you usually need to take a final test and pass an exam. And after this, the person is given a certificate stating that he is now considered a restaurateur. The document usually lists the skills acquired.

Are you interested in the hotel and restaurant business? What subjects will you have to take to study at private centers? None. And this makes me happy. There are no entrance tests at private educational centers. You just need to pay for your education.

Universities

A more serious approach is to study at universities in the country. Modern universities offer several options for mastering the specialty of a restaurateur. You can study at a university on the basis of secondary vocational education or get a higher education. In the first case, education will be obtained. He is not very valued by employers. In the second, the graduate will receive a diploma of higher education. This is what attracts many employers. Although, as practice shows, the hotel and restaurant business allows you to successfully build a career with a diploma of secondary specialized education.

Depending on the type of study chosen, you will have to spend either 2 years, or 3, or 4 as a student. In the first two cases, we are talking about secondary specialized education based on grade 9 or 11, respectively. Higher education takes 4 years.

A distinctive feature of studying at universities and colleges is the presence of entrance tests. To be accepted as a student, you will need to pass certain exams. More on them a little later. First, you should find out where exactly in Russia you can go to study to become a restaurateur.

Universities for studying

There are a lot of higher educational institutions in Russia. Where do they study in the field of "hotel and restaurant business"? Universities in Russia that offer to become restaurateurs include the following:

Plekhanov University;
RSUH;
Sechenov Moscow State Institute;
Russian State University of Tourism and Service (Moscow).

These are not all educational institutions. In almost every humanitarian university you can become a restaurateur. Only the above-mentioned places, as students say, provide the best training in their chosen field.

College

Are you interested in the hotel and restaurant business? College is the most common option for getting an appropriate education to start a career. Admission to specialized schools after 9th or after 11th grade.

Depending on the chosen educational institution, entrance examinations are either present or absent. Where exactly should I go to study? You can choose a humanitarian technical school. And there you can see if there is a direction that interests the applicant. As already mentioned, after 9th grade they study for 2 years, after 11th grade - 3.

Where exactly should I go? You can pay attention to:

management and hotel and restaurant business;
Small Business College No. 48;
food college in Moscow;
Krasnodar Trade and Economic College.

This is all just the beginning. The list could take a very long time. Are you interested in the hotel and restaurant business? The college in St. Petersburg at 154a embankment is considered the most successful choice among residents of St. Petersburg.

Tests

What's next? Now it is important to understand what tests you will have to pass. As already mentioned, technical schools sometimes admit students simply by application. It is enough to simply present a certificate of secondary education, an identity card and an application for enrollment.

And if the university is studying the hotel and restaurant business, what should I take? Mandatory exams include:

Russian language;
mathematics.

Both subjects must be passed at the basic level. But in the major you will have to take social studies. In some cases, they may also request the Unified State Exam or State Examination in English. These are all the exams that you will have to pass. And then enrolling in a hotel and restaurant business college or university will not be difficult.

Tourism Manager - relatively new profession in the list of competencies of domestic universities. Like any other subject or specialty, it has its pros and cons. However, learning this business today means being in trend, in the spirit of the times. IN recent years the profession ranks high in popularity ratings among applicants and is not going to lose ground.

A representative of this profession is responsible for organizing holidays for clients of the travel company in which he works. The concept of organization includes a large number of large and small matters for preparing and providing leisure time:

Working with the client at the stage of choosing company services and vacation spots. This requires the ability to persuade: a person must choose your services and not go to competitors.
Preparing a trip/flight. To do this, the manager must establish mutual responsible contact with:

companies that carry out passenger transportation;
hotels, hotels;
excursion companies;
entertainment and cultural institutions at the holiday destination.

A tourism manager must be stress-resistant to work with people

The client should have fun, and the manager should do all the dirty work for him, resolving issues with:

accommodation;
cultural program;
entertainment.

Often this list complements the resolution of major and minor problems and difficulties that the client may encounter. Moreover, as a rule, we are talking about abroad or a remote resort location. Moreover, the travel company is responsible for the client and all kinds of force majeure situations.

Attention! The global task of a tourism manager is that the client must like the vacation so that he contacts your company next time and recommends its services to others. Therefore, sometimes you will have to work even with stupid or strange claims and wishes of clients.

It is desirable for a tourism manager to have:

good memory;
knowledge of a foreign language;
ability to speak and listen on the phone or in personal conversation;
self-organization and responsibility;
resistance to stress.

Pros and cons of the profession. Salary and career prospects

Tourism manager is a tempting profession for young people. First of all because high level income. However, you need to remember that most often the salary of a travel agency specialist depends on the number of his clients. IN summer season, as a rule, there are many of them. In winter, even with the growing popularity of cheap off-season holidays in Turkey or Egypt, the income will not be high enough. However, a salary in a successful travel company can be considered one of the “fat” advantages of the profession.

Other benefits:

corporate discounts for vacations;
work trips abroad;
thorough study tourist market: knowing the risks and features of the sphere, you can choose the perfect tour for yourself and your family;
prospect for an experienced specialist: you can go to another country, advance in career ladder or open your own business.

A significant disadvantage of the profession is long working hours.

The profession also has many disadvantages, for example, there is a huge stir associated with its popularity, so competition in educational institutions is high. Moreover, not all graduates manage to get a job and build a career in this business. Competition in the lucrative service sector is a disadvantage of the profession. In the fight for wealthy clients, small travel companies It’s difficult; they often make ends meet or simply close down. Also among the disadvantages are irregular working hours and high degree responsibility.

Attention! A demanding client may not like something for reasons beyond your control, but you will be responsible for this.

Where are tourism managers trained? What subjects do you need to know?

The employer, as a rule, values \u200b\u200bmost of all. Experience will also play a big role. Therefore, do not be careless about practicing during the learning process. Having tried out the profession by touch, even for free, you will gain not only work skills, but also useful contacts in this field.

Among the prestigious universities that train tourism managers:

Institute hotel business and tourism and RUDN University (Moscow);
East Siberian Institute of Tourism (Krasnoyarsk);
Russian state university tourism and service (Moscow region);
Moscow state institute tourism industry named after Yu.A. Senkevich;
Moscow Institute of Advertising, Tourism, Show Business.

You can undergo training at a specialized lyceum or at accelerated courses in large cities.

Pros and cons of working in tourism: video

Many universities and further education courses offer programs in tourism. Not everyone knows what kind of profession this is.

This activity has several directions. This is not only the sale of vouchers, but also the preparation individual tours, excursions and much more.

Who is a travel agent or tourism manager?

Tourism managers most often work in travel companies. This profession attracts young people with the opportunity to travel. Many companies offer significant discounts on holidays abroad for employees.

Working in the tourism industry is not as easy as it might seem at first glance. A manager has to communicate with a lot of people every day. In addition, the need to sell a large number of tours (and the level of salary depends on this) can also cause stress.

Young people find the profession of a travel agent very interesting. Such a specialist compiles tours and descriptions for them, and adjusts programs. This profession should not be perceived as a complete holiday; it also requires hard work and perseverance.

Characteristics of the profession - what it does, functions and responsibilities

A tourism manager must have a good understanding of package tours and be able to communicate with people. University graduates without experience practical activities most often work as managers.

The responsibilities of such specialists are as follows:

face-to-face and telephone consultations with potential clients;
provision of guides, advertising brochures;
presentation tourism services;
interaction with representatives of the tour operator;
conclusion of an agreement;
hotel reservations.

A graduate of a university or specialized course without experience is usually entrusted with simple tasks, for example, booking tickets or hotel rooms. Over time, the list of responsibilities expands. Tourism managers can take advanced training courses and additional training.

Travel agents are usually people with experience as a tourism manager. The range of responsibilities of this specialist is quite wide.

This specialist has multifaceted job responsibilities:

negotiates with representatives of the receiving party;
creates and adjusts package tours;
deals with visas, insurance and other documents;
conducts advertising campaigns.

Of course, the specifics of the activity depend on the company. Tasks may include testing products, booking tickets, selling excursions, advertising in the media, selling tours, etc.

What a tourism manager should know and be able to do - personal qualities and skills

Mostly women work in travel agencies. Employers would like to see a person in this position who can withstand stress, and such a specialist should be polite, active and charming.

Working in the tourism industry is an opportunity to show your creativity. Director of individual tours is a direction that is suitable for those who are well acquainted with the sights and cultural characteristics of other countries.

What subjects need to be taken

You can study the tourism profession not only full-time, but also part-time. Typically, future tourism managers take exams in English, biology or social studies. Some universities also offer tests in history, geography or Russian.

Professionals with secondary specialized education are also in demand in the tourism services market. When entering college, applicants usually take English language, history and geography.

Descriptions of disciplines can be seen on the website of the selected educational institution. The list of subjects depends on the chosen department and specialization.

Which universities offer this specialty?

Many Russian universities offer training programs in the field of tourism. Usually the course lasts 4 years, after completing it you can enroll in a master's program.

Here the best specialized universities according to reviews from employers and graduates:

RosNow – Russian New University;
Russian State University of Tourism and Service;
Moscow Institute of Advertising, Tourism, Show Business;
Moscow State University named after M.V. Lomonosov, division - Faculty of Geography.

Of course, this is not a complete list of universities. You can also receive training in your specialty through courses. You will have to study for about six months. During this time, students not only master theoretical knowledge, but can also undergo practical training.

Worth noting: some universities cooperate with foreign companies. Studying at a specialized university gives you the chance to visit European countries and the USA. The decisive factor will be not only the student’s academic performance, but also his knowledge of foreign languages.

Where can a tourism manager work?

The demand for tourism managers is very strong. These specialists work in travel agencies and tour operators. In addition, there are other professions related to tourism. For example, tour guide, hotel manager, accompanying tourist groups.

There is an active development of domestic tourism. New jobs are being created in many cities. Priority is given to specialists with higher education, as well as those who have experience in the field of tour sales. Graduates determine who they want to work with based on their own interests, as well as personal qualities.

Students of specialized universities study management. This knowledge will be useful to those guys who want to open their own travel agency.

The specialty also involves mastering additional disciplines - project management, fundamentals of psychology. Such knowledge will be required in related areas, for example, logistics or advertising. Graduates can also develop in a direction such as the hotel business.

What is the salary of a tourism business manager

Business in the tourism sector is a rather complex area. Income depends on seasonality, the economic situation in the country and other factors. Increasingly, tourism managers are offered piecework payment labor, income depends on the number of tours sold.

The average income of a tourism specialist in Moscow is 40-60 thousand rubles. In the regions, a representative of this profession earns about 30 thousand rubles.

Career growth of a tour manager

Unfortunately, the tour manager has few options career growth. Experienced specialist can become a general manager.

In the future, a successful travel agent may open his own travel agency, having accumulated start-up capital.

Borrow leadership position difficult. The position requires experience and customer focus. General manager for tourism in large cities receives more than 60,000 rubles.

Is it worth studying to become a tourism manager - the pros and cons of the profession

The profession of tourism manager is interesting and attractive for young people due to its positive aspects:

the opportunity to visit other countries and see famous sights;
communication with interesting people;
a chance to put into practice knowledge of foreign languages;
an opportunity to learn all the features of doing business for those who dream of opening their own travel agency.

You should think carefully before accepting a job offer. The profession has many disadvantages. Here are the most obvious ones:

profitability depends on the season;
communication with clients implies the obligation to listen to complaints;
the need to solve customer problems remotely;
high competition in the tourism services market in large cities.

Tourism manager is a profession that is respected all over the world. It involves bright and interesting trips and getting to know new countries.

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Reference

Tourism is a type of active recreation that combines educational and recreational activities, as well as sports and recreational activities. A tourism manager is a specialist who is responsible for ensuring the client’s trip abroad, as well as performing all necessary documentation and information activities.

Useful articles

Description of activity

The activities of a tourism manager include contacts with travel agencies, market marketing, interaction with airlines for the purchase of air tickets, contacts with an insurance agent, and the host party.

Wages

average for Russia:Moscow average:average for St. Petersburg:

Job responsibilities

Features of career growth

A tourism manager begins his career as an assistant manager, whose responsibilities include working on the phone or talking with clients. Then he can become a specialist in one of these areas. The tourism manager in the future may take the place of deputy director or director travel agency. There are more opportunities to make a career in tour operating companies than in travel agencies. Let us remind you that travel agencies, as a rule, are engaged only in the sale of tours to large tour operators, which organize the entire vacation, from booking plane tickets to organizing excursions to foreign countries.

A professional in the field of tourism must be able to handle a huge flow of information and be able to navigate it, must have a broad outlook, have good spatial thinking, always be aware of news and trends in tourism, love people and constant business trips. Characteristic feature tourism professional - communication skills and mobility.

Specialty "Tourism", which subjects to take - passing scores

The Tourism profile is a concept that includes different areas of training. At a university, a specialty dedicated to tourism may be called “Socio-cultural service and tourism.” Or it may be called differently, producing specialist organizers of travel agency or excursion services. The difference between them is quite serious, so you need to approach your choice carefully.

If a graduate after 11th grade has chosen to study tourism, he must analyze in advance all the options for universities that interest him. Universities in Russia reserve the right to choose the list of exams independently. The required exam is Russian language and history. The university determines one or even two more exams at its discretion. This is most often geography or social studies.

To enroll in the field of “Technology and organization of services in international tourism” in the “Tourism” profile, the specialty will require an exam in a foreign language (for example, English for the tourism specialty). For other areas, they can choose biology, geography or social studies as an additional exam.

The passing score is also different everywhere. Leading universities in Moscow indicate an average passing score of 82.5. You can rely on passing scores, however, they do not guarantee admission. In other words, a graduate may have results that coincide with the passing grade of the university, but whether he will enroll or not will depend on the competition.

Tourism specialty code

Any specialty in Russian Federation is assigned its own unique code.
According to the unified classifier of specialties, the profile “Tourism” has the code - 43.03.02. This rule applies to absolutely all educational institutions in the country.

Tourism specialty higher education and vocational training - form and terms of study

You can enroll in a university with a major in Tourism either full-time or part-time.

A graduate of the 11th grade who has passed the necessary exams has the right to enter the university. The training will last 4 years.

The option of entering the tourism specialty after 9th grade cannot be ruled out. Colleges and technical schools recruit graduates of grades 9 and 11. After the ninth grade, the student will receive a diploma in 2 years 10 months ( full-time training) and 4 years 4 months (correspondence). After grade 11, the college provides full-time and part-time study, 1 year 10 and 2 years 10 months, respectively.

What will be taught, description of the specialty "Tourism", disciplines

During training in the specialty “Tourism”, the student will be taught mostly humanities. In the first year, of course, you will have to master the basics of higher mathematics. However, in the second year the fun begins. The main subject will be geography and its types. Universities include the following subjects in the curriculum of the tourism specialty:

regional studies,
cartography,
recreational and socio-economic geography.

Interestingly, the specialty “Tourism Manager” involves training in marketing, management, economics and a foreign language. Be sure to take a course in global and national history, local history and even cultural studies.

The future tourism manager will get acquainted with such a discipline as “ Catering" In 4 years educational institution will give a lot of new and necessary knowledge, which you just have to absorb and become a highly qualified specialist. Mandatory discipline will be " Information Technology" The teacher will introduce you to the world's leading operators and teach you how to book tours.

High-quality training in the specialty “Tourism” involves not only a wide range of subjects to study, but also the presence of interesting coursework. The student will be asked to create his own travel agency and draw up a package of documents for its registration or develop his own tour of a particular city.

Since tourism is directly related to different countries and travel, the program will include the study of two foreign languages. English will be required. Second foreign language The student himself has the right to choose.

Internship in the specialty "Tourism"

After the third course comes production practice. The student must take it at a travel agency, where he can try it for the first time own strength as a manager.
Practice after the second year for students studying excursion services involves developing and conducting a museum, bus or walking tour.

In addition, students are encouraged to participate in exchange projects if they choose to major in Tourism. Institutes and universities offer to spend the summer in Europe or America for internship if the student has a sufficient level of knowledge of the English language.

Specialty tourism - Universities, colleges and technical schools

Almost all humanitarian universities in the country train tourism managers. In Moscow there is a specialized university - Moscow State Institute of Tourism Industry named after Yu.A. Senkevich. They train exclusively specialists in the field of tourism in a variety of areas.

Specialty tourism - Universities:

Arkhangelsk Institute of Management;
Gzhel State University;
Ural international institute tourism;
Kazan (Volga region) Federal University;
Vyatka State University;
Altai State Institute of Culture;
Vladivostok State University of Economics and Service;
Armavir State Pedagogical University;
Sochi State University;
etc.

Specialty tourism in Moscow:

Moscow State Institute of Tourism Industry named after. Yu.A. Senkevich;
Russian state liberal arts university;
Russian Economic University named after G.V. Plekhanov;
Russian State University of Tourism and Service;
Russian New University;
Russian state social university;
etc.

Almost every city has colleges or technical schools that invite graduates to major in Tourism. A graduate only needs to think about enrolling in advance to be in the know.

Colleges with a specialty in tourism:

Irkutsk College of Economics and Tourism;
Tver College of Service and Tourism;
College of Service and Tourism in Kaliningrad;
Vladimir College of Tourism;
etc.

Jobs in tourism

After training, the problem of finding a job becomes acute.

How can you work in tourism?

There is no need to worry here; there will always be a job in tourism. There are a fair number of travel agencies in our country, which are constantly growing.

IN small company You can get a job as a tourism manager, and in a couple of months you can already become the director of a travel agency. But in large organizations it is more difficult to climb the career ladder.

Tourism is a specialty - employees' salaries depend on the percentage of tours sold, so in a small company the salary during the season (summer) can be sky-high, but closer to winter it may not be there at all. But in large company earnings are always more or less stable.

In addition, after graduating from the specialty “Tourism Management” or “Tourism and Service”, you can work in the field hotel services, starting with the hotel administrator.

Where can I work as a tourism major?

You can find your niche in the field of excursion services. In this case, you should try to realize yourself in a tour agency or museum as a guide. Or maybe go to the tourism center and find your place there or become a guide traveling around foreign countries and accompanying groups of tourists.