How to register a bonus fixed price card. Personal account Fix Price

The Fix Price retail chain, well known to Russian buyers, has been selling loyalty club cards throughout the country for 3 years. Many are skeptical that they will have to pay for this type of plastic. However, those who have been using it all this time have already realized how useful it is. Due to the wide range of different products in this store, the client can find almost everything here. And, as a result, purchases become regular, and the savings from the card are noticeable.

This material will tell you how the loyalty program works, how the Fix Price card is registered, and how to accumulate, spend and control bonuses and other important issues for the client.

General information about the bonus program

The loyalty program of Russia's largest chain of stores in the "fixed price" format allows the client to save money when purchasing various goods. Despite the initially low prices, the retail chain offers customers an additional benefit in the form of 5% of the total cost in the receipt. But it should be borne in mind that this rule applies only when making a purchase in excess of 150 rubles. Subsequently, you can use bonus points to pay for part of your next purchase (1 bonus is equivalent to 1 ruble discount).

The main condition- the client must register, will help with this.

A simple and understandable scheme at first glance, of course, has its pitfalls, but a detailed study of the rules in the process of filling out data in the bonus card registration section of the website bonus.fix-price.ru will help you get the maximum benefit from participating in the loyalty program.

What is needed to participate?

To accumulate funds and use them further, the client must acquire a plastic card. In order to become the owner of such an item, a person needs to purchase it at any store operating under the name Fix Price.

By the way, despite the fact that the network is all-Russian, the cost of club plastic in each region is different and differs from each other by several rubles. Its average cost in Russia is 50 rubles. This amount is insignificant compared to the savings that a Fix Price bonus card will bring to a regular customer; registration is required for full-fledged operation.

Today, each plastic element comes with a keychain so that the whole family can accumulate rewards from purchases on one account. And lovers of modern gadgets can download an electronic version of the card to their phone or tablet and also accumulate points using an electronic barcode.

Why do you need to register a Fix Price Bonus card?

To participate in the Fix Price club, registration of a bonus card is a prerequisite. Having passed a simple one, the client assigns it to himself.

Registration gives you the opportunity to enjoy all the benefits of the club such as:

Accumulation and consumption of bonus funds.
Participation in various promotions and drawings for valuable prizes
Receiving additional rewards for certain actions (inviting friends, etc.).
Opportunity to buy goods at a discount.
Receive the latest news and notifications about current interesting company offers.

The client can take advantage of all these privileges only by registering on the official page of the store. On the Bonus Fix Price website, registering a card will not take much time. The company has taken care of this, so the client needs to enter a minimum amount of data.

Fix Price card registration

As noted above, the procedure is as simple as possible. You can go through it in two ways available today. The first of them is a telephone call to the company's hotline. The operator will need to provide the data that the Fix Price bonus card contains; registration requires entering its number, as well as the personal data of the club member.

If your level of computer skills allows you to carry out this procedure, then you need to go to the Bonus Fix Price portal to register the card. The first step is to enter the card number stamped on the front of the plastic. It consists of 9 characters, and the PIN - which is the remaining 4 digits. You should also enter a valid phone number to which a verification SMS will be sent.

The next step is to enter your personal e-mail address and select a password to access. The last step is to enter personal data, as well as the region and city in which the client lives, that is, the required cells of the block.

Accumulation of bonus points

The process of accruing bonuses as a reward for purchases from this company is not so simple. Therefore, you should know the basic rules so that such a company program brings exclusively positive emotions and benefits.

First of all, you should note the limit on the amount in the check. You can count on replenishing your bonus balance by making purchases in amounts ranging from 150 to 4999 rubles. Amounts below or above it do not entail the accrual of interest on the purchase to the card. Therefore, large purchases should be divided into several times.

The retail chain also set a limit on the daily and weekly number of purchases with cashback and the maximum number of points. Per day - no more than 5 checks and the maximum number of bonuses in the amount of 200, per week - 15 and 800 units, respectively.
You can study the rules in more detail in the bonus Fix Price resource section “card registration” or “rules of participation”.

What opportunities does the official Bonus Fix Price website provide users with?

The main Internet page of the customer incentive program is mainly of an informational and reference nature and is designed to simplify participation in the retail chain club as much as possible.

After the card has been registered free of charge on the website bonus.fix-price.ru, the user will have access to a personal account where he can control the processes of accrual and write-off of points. In addition, in the “Promotions” section, participants can familiarize themselves with current interesting offers to make purchases in the store even more profitable. The promotions apply to a wide range of products, and this section is regularly updated and expanded.

The main page makes it possible to monitor current draws in real time, making them as transparent as possible.

Also, if any questions arise, the user can clarify the point of interest to him in the current rules of participation.

Personal account on the Bonus Fix Price website

The personal account service is in particular demand on the site. This is not surprising, because this personal space allows clients to personally control the account, and in case of any unauthorized debits or charges in a smaller volume, contact the site administrator or the company’s hotline.

The user can receive detailed information for which purchase and in what quantity bonuses were counted or withdrawn.

To log in, you must use as a login the address of the sweatbox with which the card was registered on the Fix Price website and the password selected by the user during the activation process. If your password has been lost, you can recover it at any time by entering your own e-mail to which the login form will be sent.

In your personal account, you can change the user’s initial data at any time, connect or unsubscribe from the SMS alert function about the latest company news.

What should I do if my card is lost or damaged?

Anything can happen in everyday life and no one is immune from the fact that a card may become unusable or completely lost. If, nevertheless, such a problem occurs, you should not try to restore it, because such a service is not provided by the company. However, it is still possible to save the accumulated amount. To do this, first of all, you will have to purchase new plastic at any retail outlet in the network, after which you need to contact the support service on the website and provide a number of data:

Number of old and new cards
Mobile phone number for verification.

By the way, changing the phone number when purchasing a new card can be the basis for re-registration using the Fix Price official website “card registration”. In other cases, this procedure is not needed, the amount of points will simply be transferred by the administrator to the new account.

Based on everything that is stated in the article, we can conclude that registering and using the loyalty program for a regular customer in the future is quite simple; you just need to responsibly approach the issue of studying the company’s rules.

For the latter, watch a short but nevertheless entertaining video clip, why don’t they conduct such experiments at school? It's so interesting...

- Why do you need a map?
- Fix Price card makes prices even lower!
  A registered Card gives you the opportunity to accumulate points and pay for purchases with them, as well as take advantage of other privileges and special offers. Please note that accumulation and debiting of points is possible only after registering the Card on the website fix-price.ru.
- Why do you need a keychain?
- When purchasing in store, present the key fob and points for the purchase will be awarded in accordance with the Full Rules. Please note that it is not possible to write off points using a key fob; to write off, you must present the main Fix Price Card.
- How to get a card and key fob?
- A card complete with a key fob can be purchased at the checkout counters in any Fix Price store.
- How to register a card?
- You can register your Card on this website. To do this, click on the “Register” button. A form will open in which you need to enter your data and confirm your phone number. Detailed registration instructions can be found at this link. After registering the Card, you will be able to use it to accrue and write off points. Welcome to Fix Price!
- Do I need to register the key fob?
- The key fob is registered automatically along with the Card; separate registration is not required.
- Where is the PIN code?
- What to do if you can’t register or log into your personal account?
- Try registering/login to your personal account using a different browser (preferably the latest version of Google Chrome). In addition, before entering data, press the Shift and F5 buttons simultaneously (the page will reload).
- How to accumulate points?
- Just register the Card on the website and present it to the cashier when paying for purchases at Fix Price.
  Points are awarded for each purchase:
  1% for purchases up to 300 rubles
  2% for purchases from 300 to 500 rubles
  5% for purchases over 500 rubles
  And for every fourth purchase within a month, you earn twice as many points:
  2% for purchases up to 300 rubles
  4% for purchases from 300 to 500 rubles
  10% for purchases over 500 rubles
  Points from the purchase will be returned to your Card and will become available for debiting 14 days from the date of accrual. Please note that points are awarded only for purchases up to 4,999 rubles. Points are not awarded for energy drinks, tobacco and alcohol products.
  More information about the mechanics of accruing and writing off points can be found in the Full Rules.
- Are there any restrictions on scoring points?
- Up to 10% of the purchase amount is returned to the Card in the form of points, but not more than 100 points per day. Points will become available for debiting 14 days from the date of accrual. Please note that points are awarded only for purchases up to 4,999 rubles. More information about the mechanics of accruing and writing off points can be found in the Full Rules.
  The maximum possible number of points on the account is 1,000 points. To continue accumulating points, you must write off points from the Card.
- How can I see the points accumulated on my card?
- You can find out the amount of accumulated points in your personal account on the website fix-price.ru, logging in using the username and password that you created during registration. You can also request balance information from a store employee by presenting your Card at the Fix Price checkout.
- How to pay for purchases with points?
- With accumulated points you can pay no more than 50% of the purchase amount in Fix Price stores. Points are written off from a registered Fix Price Card at the rate of 1 point = 1 ruble. Please note that if a purchase is partially paid for with points, points will not be awarded for it.
  Points cannot be used to pay for energy drinks, tobacco and alcohol products.
- Can points be deducted?
- Points may be deducted in the following cases:
  1. When paying for purchases with points;
  2. In case of erroneous accrual of points as a result of a system failure;
  3. In case of expiration of points (in accordance with the Full Rules of the Fix Price Program, the validity of points is limited to 180 days).
  If you believe that points were written off unfairly, please leave a request in the feedback form by clicking on the “Remaining questions” button at the bottom of the page.
- How long is the card valid?
- The validity period of the card is unlimited.
- What to do if the card is lost?
- If your Card was lost, you can purchase a new one at the checkout of any Fix Price store and leave a request using the feedback form at the bottom of the page, indicating in the letter:
  1. Number of your old Card;
  2. Your new Card number.
  All savings that were in the account at the time of loss of the old Card will be transferred to the bonus account of the new card.
  IMPORTANT! Please do not try to register a new Card yourself, otherwise we will not be able to link it to your old bonus account, and previously accumulated points will be cancelled.
- Do I need to exchange my old Fix Price card for a new one?
- The validity period of your Card is not limited, so there is no need to replace it with a new Card. The conditions for using the card are the same, regardless of the design of the Card.
- What should I do if I don’t remember my login or password to enter my personal account?
- Your login login is the phone number or email address you provided during registration. The password for logging into your personal account can be recovered using your phone number or email address. To do this, you need to click on the “Forgot your password?” tab. when entering your personal account.
- How to unsubscribe from SMS and e-mail newsletters?
- To unsubscribe from mailings, you need to go to your personal account and tick the mailings that you do not want to receive. The same action must be performed if, on the contrary, you wish to receive newsletters about current promotions and Fix Price offers.

- Why do you need a map?
- Fix Price card makes prices even lower!
  A registered Card gives you the opportunity to accumulate points and pay for purchases with them, as well as take advantage of other privileges and special offers. Please note that accumulation and debiting of points is possible only after registering the Card on the website fix-price.ru.
- Why do you need a keychain?
- When purchasing in store, present the key fob and points for the purchase will be awarded in accordance with the Full Rules. Please note that it is not possible to write off points using a key fob; to write off, you must present the main Fix Price Card.
- How to get a card and key fob?
- A card complete with a key fob can be purchased at the checkout counters in any Fix Price store.
- How to register a card?
- You can register your Card on this website. To do this, click on the “Register” button. A form will open in which you need to enter your data and confirm your phone number. Detailed registration instructions can be found at this link. After registering the Card, you will be able to use it to accrue and write off points. Welcome to Fix Price!
- Do I need to register the key fob?
- The key fob is registered automatically along with the Card; separate registration is not required.
- Where is the PIN code?
- What to do if you can’t register or log into your personal account?
- Try registering/login to your personal account using a different browser (preferably the latest version of Google Chrome). In addition, before entering data, press the Shift and F5 buttons simultaneously (the page will reload).
- How to accumulate points?
- Just register the Card on the website and present it to the cashier when paying for purchases at Fix Price.
  Points are awarded for each purchase:
  1% for purchases up to 300 rubles
  2% for purchases from 300 to 500 rubles
  5% for purchases over 500 rubles
  And for every fourth purchase within a month, you earn twice as many points:
  2% for purchases up to 300 rubles
  4% for purchases from 300 to 500 rubles
  10% for purchases over 500 rubles
  Points from the purchase will be returned to your Card and will become available for debiting 14 days from the date of accrual. Please note that points are awarded only for purchases up to 4,999 rubles. Points are not awarded for energy drinks, tobacco and alcohol products.
  More information about the mechanics of accruing and writing off points can be found in the Full Rules.
- Are there any restrictions on scoring points?
- Up to 10% of the purchase amount is returned to the Card in the form of points, but not more than 100 points per day. Points will become available for debiting 14 days from the date of accrual. Please note that points are awarded only for purchases up to 4,999 rubles. More information about the mechanics of accruing and writing off points can be found in the Full Rules.
  The maximum possible number of points on the account is 1,000 points. To continue accumulating points, you must write off points from the Card.
- How can I see the points accumulated on my card?
- You can find out the amount of accumulated points in your personal account on the website fix-price.ru, logging in using the username and password that you created during registration. You can also request balance information from a store employee by presenting your Card at the Fix Price checkout.
- How to pay for purchases with points?
- With accumulated points you can pay no more than 50% of the purchase amount in Fix Price stores. Points are written off from a registered Fix Price Card at the rate of 1 point = 1 ruble. Please note that if a purchase is partially paid for with points, points will not be awarded for it.
  Points cannot be used to pay for energy drinks, tobacco and alcohol products.
- Can points be deducted?
- Points may be deducted in the following cases:
  1. When paying for purchases with points;
  2. In case of erroneous accrual of points as a result of a system failure;
  3. In case of expiration of points (in accordance with the Full Rules of the Fix Price Program, the validity of points is limited to 180 days).
  If you believe that points were written off unfairly, please leave a request in the feedback form by clicking on the “Remaining questions” button at the bottom of the page.
- How long is the card valid?
- The validity period of the card is unlimited.
- What to do if the card is lost?
- If your Card was lost, you can purchase a new one at the checkout of any Fix Price store and leave a request using the feedback form at the bottom of the page, indicating in the letter:
  1. Number of your old Card;
  2. Your new Card number.
  All savings that were in the account at the time of loss of the old Card will be transferred to the bonus account of the new card.
  IMPORTANT! Please do not try to register a new Card yourself, otherwise we will not be able to link it to your old bonus account, and previously accumulated points will be cancelled.
- Do I need to exchange my old Fix Price card for a new one?
- The validity period of your Card is not limited, so there is no need to replace it with a new Card. The conditions for using the card are the same, regardless of the design of the Card.
- What should I do if I don’t remember my login or password to enter my personal account?
- Your login login is the phone number or email address you provided during registration. The password for logging into your personal account can be recovered using your phone number or email address. To do this, you need to click on the “Forgot your password?” tab. when entering your personal account.
- How to unsubscribe from SMS and e-mail newsletters?
- To unsubscribe from mailings, you need to go to your personal account and tick the mailings that you do not want to receive. The same action must be performed if, on the contrary, you wish to receive newsletters about current promotions and Fix Price offers.

Fix Price- a network of stores with a large assortment of goods at fixed low prices. The stores have been successfully operating in the Russian Federation for 10 years. The Bonus Fix Price loyalty program is a major promotion that provides discounts and a drawing of valuable prizes between participants. The event is dedicated to the anniversary of the retail chain and is called “Together for 10 Years.” We will tell you in this article how to become a participant in the promotion, how to get a bonus card and use points on it.

Bonus card

To participate in the program, you must purchase a Fix Price bonus card at any store in the network. After registering and activating the card, you can accumulate points by making purchases in stores. Previously purchased bonus cards activated using a mobile phone are allowed to participate in the promotion.

For every purchase over 150 rubles, bonuses in the amount of 5% of the purchase price are credited to your account. In the future, you can use points to pay for goods at the rate of 1 point = 1 ruble. In addition, a drawing of valuable prizes will be held among program participants:

Main prizes: a car and 10 certificates of 100,000 rubles each;
Level 2 prizes: 100 smartphones;
Level 3 prizes: 1000 bonus points on the Fix Price card for 1000 participants.

The promotion runs from April 24 to June 12, 2017. Prizes of the 1st and 2nd levels will be drawn at the “10 Years of Fixed Price” festival in St. Petersburg, and an online broadcast of the drawing will be held on the official website.

Level 3 prizes will be awarded to randomly selected participants. To do this, a list of all buyers participating in the event will be compiled in descending order of points accumulated during the promotion. Prize bonuses will be credited to the cards of participants evenly selected from this list.

Prizes will be distributed until August 31, 2017, with the main prize awarded to the winner at a Moscow car showroom, and bonus points can be spent at any store in the chain.

Registration and activation of the card

After purchasing a card at the checkout of the Fix Price store, it must be registered and activated on the official website bonus.fix-price.ru. To do this, on the main page of the site you need to click the “registration” button and enter the card number - the first 9 digits on the front side. In the “PIN code” field, enter 4 digits after a space, next to the card number.

Next, you need to fill out the registration form, indicating the exact data: last name, first name, patronymic, email address and mobile phone number. The default login for entering your personal account will be your email address or phone number, and the password is set by the cardholder.

To activate the card, you must confirm the specified mobile phone number via SMS message. By confirming the phone number, the participant automatically becomes an active user of the loyalty program.

In addition to bonus points, customers participating in the event will receive notifications about special promotions and discounts.

Checking bonuses on the card

To check your balance, you need to log into your personal account on the Fix Price website. Immediately after making a purchase, points are automatically added to your card account. The login button to your personal account is located in the upper right corner of the main page of the site.

If you have questions about accruing or writing off points, you can contact technical support using the feedback form at the bottom of the page. In this case, you must attach a receipt confirming the purchase for which points were not awarded.

How to accumulate points

Bonuses are credited to the bonus card account when making a purchase in excess of 150 rubles in the amount of 5% of the total amount of goods. In this case, alcohol and tobacco products are not taken into account, and points are not awarded for them.

To receive points into your account, you must present your bonus card when paying for goods at the store checkout.

During the Bonus Fix Price loyalty program, only bonus cards are active. The use of mini key fobs and electronic cards is temporarily suspended in order to protect accumulated points.

There are daily and weekly bonus limits:

Points are awarded for the first 5 purchases made within one day, but not more than 200 points;
Points are awarded for the first 15 purchases during the week, but not more than 800 points;
Points are not awarded for purchases over 5,000 rubles;
The limit of points on the card is 1000.

How to pay for purchases with points

Bonuses become active 14 days after making a purchase. In order to pay for goods with points, you must present the card at the checkout at the time of purchase. In this case, half the cost of the goods must be paid in cash.

Alcohol and tobacco products cannot be paid for with bonuses. The rules of the promotion prohibit transferring the bonus card to third parties, therefore, when paying for a purchase with points, store employees have the right to ask to see documents confirming the identity of the program participant.

Can points be deducted?

In addition to the standard procedure for writing off points towards a purchase, at the buyer’s request, bonuses can be written off in the following cases:

If bonuses were awarded incorrectly;
When returning or exchanging goods for which bonuses were awarded;
If the card is used in bad faith, in violation of the rules of the loyalty program, or when transferring the card to third parties.

Bonuses are valid for 180 days from the moment they are credited. If points are not spent on time, they expire.

Active buyers of the Fix Price network should pay attention to the rules for participating in the promotion. Store employees carefully monitor the faithful implementation of the program conditions. In case of violation of the rules, the bonus card is subject to blocking, accumulated points are written off, and the card holder is excluded from the list of participants in the drawing.

To avoid such problems, important conditions should be observed:

Do not make purchases in excess of 5,000 rubles, especially for the purpose of subsequent resale of goods;
Do not accumulate more than 1000 points, spend bonuses in a timely manner;
Do not transfer your bonus card to third parties.

Re-registering a card

The Fix Price bonus card has no expiration date, so there is no need to reissue it. If the card is lost or becomes unusable, you can purchase a new one. In this case, a request is made to the support service, which indicates the numbers of the old and new cards, and all accumulated points are transferred to the new account.

Re-registration of the card is required only if the mobile phone number has not been previously verified. Many buyers of Fix Price stores have had bonus cards in their hands for a long time. In this case, re-registration is only necessary if the phone number has not yet been confirmed (or if you change the phone number after registration).

Official website of the program

On the official website of the Bonus Fix Price loyalty program bonus.fix-price.ru you can find out the full rules of the promotion, terms and procedure for receiving prizes. At the top of the main page there are buttons for registering a card and logging into your personal account.

The website also contains a map with the nearest Fix Price stores and their operating hours.

Personal account

The promotion from Fix Price allows you to get good discounts on everyday goods. For regular customers of the chain stores, it is important to get the maximum benefit; for this it is important to track the number of active bonuses in your personal account.

According to the program rules, the maximum number of points on an account is 1000. Therefore, it is important to constantly update points, using existing bonuses for payment.

If you have problems accessing your personal account, you can recover your password using the email or mobile phone number specified during registration. Fix Price technical support recommends using the latest version of the Google browser to log into your account.

By default, each new loyalty program participant receives notifications in the form of SMS messages and emails specified in the registration form. In your personal account, you can disable one or both types of notifications by unchecking the corresponding boxes in the “Notifications” tab. In this case, you will be removed from the mailing list and will no longer receive information about the best offers.

About the chain of stores

Fix Price is a large retail chain offering mainly non-food products. Currently, there are more than 2,000 chain stores operating in the Russian Federation. The Fix Price brand is known for its low prices and unusual selection of products.

The chain's stores offer cosmetics, household chemicals, clothing, toys and stationery, party supplies, dishes and other goods at a fixed price. Online shopping is an enjoyable and economical shopping experience for the whole family.

The low cost of goods is achieved thanks to the special policy of the trading network. In the Fix Price supply system, intermediaries are excluded, so the markup on the cost is minimal. All products are selected and delivered by store employees.

The retail chain actively participates in charitable activities and social programs.

“Fix Price” is a chain of stores that offers customers grocery and household goods at low prices due to minimal transaction costs, common for individual product groups. Customers of the network also have the opportunity to take advantage of the Fix Price Club loyalty program by purchasing a bonus card at the checkout and registering it on the website. After registration, the cardholder gets access to its balance through the Fix Price personal account. When paying for purchases by presenting a card, 5% of the amount spent is credited to the bonus account if it is more than 150 rubles. The accumulated points can be used by debiting at the checkout when paying for subsequent purchases.

Personal account features

Registered participants of the Bonus Program receive a Fix Price personal account to:

Check how many points are accumulated on your card account.
See the history of bonus points accrued and debited online.
Take part in competitions and promotions held by the network.
Subscribe to information messages from Fix Price.

A new user, having logged into his Fix Price personal account, can provide the details of a friend, on whose recommendation he purchased a bonus card. The recommender will receive points from the affiliate program.

Registration and login to your personal account

Bonus card holders register and use their personal account through the official Fix Price website. In the header of the site under the main menu you can see two links - “Register” and “Login”, both of them lead to a section entirely dedicated to the bonus program. On the main page of this section, when you click on the “Login to your personal account” button, an authorization form appears, in the fields of which the user enters a login - mobile number or email (to choose from) and a password.

Registration in the section is carried out by clicking the “Register card” button and consists of filling out an electronic form of five blocks:

Map. The card number is the first 9 digits of the 13-digit code on its front side, the pin is the remaining 4 digits of the code and the mobile number. Having filled out the form fields with data, the user clicks on the “Send SMS with code” button, and then enters the received code.
Access data. Here you set a password, the correctness of which is verified by re-entering it, and indicate an email for password recovery.
My subscriptions. The block contains two options that can be left disabled or enabled - “Receive email” and “Receive sms”.
Questionnaire. Last name, first name, patronymic, date of birth, gender.
Address. In this part of the form you can indicate your full postal address, but only information about the region and city is required to be entered.

There is no need to register a card purchased to replace a lost one - savings will be transferred if you provide the numbers of the old and new cards via feedback on the website.